ONLINE REVIEWS

Pet Naturopathic Consultation West Linn

Amazing Experience

Rated 5.0 out of 5
September 18, 2023

We took our dog to Cascade Summit for the first time to get treatment on a nagging cough. Our appointment was with Dr. Ortner, who took extra time to explain her diagnosis and assessment of our dog’s overall health, and what the treatment plan would be going forward. It was refreshing not to be rushed and get a thorough explanation of the problem – our best vet experience ever with Dr. Ortner. The assistant, Kayla, was also very helpful in checking out our dog. Would highly recommend her and the clinic overall.

C Priest

COMPASSIONATE CARE & PROFESSIONAL STAFF

Rated 5.0 out of 5
January 24, 2023

My daughter and I, both, appreciate more than we can say the time Dr. Ortner took with us today! The staff was also so good to get us in on short notice. We had numerous concerns for our 18 year old cat, Ed, who has cancer. All of our worries were addressed with empathy, and the extra time Dr. Ortner took with us is greatly appreciated. Sincere thanks to Cascade Summit Animal Hospital.

Debbie P

Dr. Ortner is the BEST!

Rated 5.0 out of 5
November 10, 2022

Dr. Ortner is caring, smart and on the spot. She diagnosed my dog with allergy and anxiety quickly. She prescribed him once a month injection for his allergy. I was so happy it’s not a daily pill. We are pre-medicating my dog for his anxiety before his grooming appointment. Both the groomer and my dog are feeling comfortable and safe!! which make me feel relaxed!! THANK YOU again Dr. Ortner, we trust you and love that we got to know you.

maha shakir

Great service and excellent service care of our Cat

Rated 5.0 out of 5
October 3, 2022

My wife took our obnoxious fat 19.5 lb. Cat (Newton) in for his yearly check up. YES 19.5 pounds and yes he is on a diet (don’t fat shame us). Our cat has problems cleaning his back and we are constantly brushing him to prevent mats. Sabrina was able to control/comfort him so the mats could be clipped off. Outstanding job Sabrina. For some apparent reason Newton likes her. If I were to attempt this I would of been covered in scratches deeper then the grand canyon. I highly recommend Cascade Summit the care they provide for your family members.

Kirk Jensen

Very Helpful

Rated 5.0 out of 5
January 3, 2022

I can’t say enough about this place. My dog was having tummy issues and Chris was amazing! She got us the help we needed to get our girl feeling better. Fast, efficient and friendly. I recommend Cascade for any of your pets health needs.

Kathleen

Best care for our high maintenance pets!

Rated 5.0 out of 5
November 22, 2021

We have had nothing but compassionate and expert care for our dogs and cats. This staff goes above and beyond.

JULIE Garcia Trierweiler

SOOOO Impressed!!!!!

Rated 5.0 out of 5
June 24, 2021

Cascade Animal Hospital in West Linn is top notch in EVERY way! Our 6-year-old golden retriever was not eating and super lethargic NOT herself at all. I had already called her regular vet and also an emergency vet, but neither could see her. I called Cascade Summit, and they got her in right away! From my initial phone call with the receptionist, to the practitioner who greeted us when we first arrived, to the vet’s (Dr. DeSau’s) assessment, to finally the med tech who explained how to administer her medication EVERYONE was excellent at their job and took such good care of our girl, Nike. In addition, the follow-up call from Dr. Godwin the next day was extremely thorough. She answered my questions and took the time to explain Nike’s test results as well as next steps for her care. My experience was so wonderful, that I plan to move Nike’s care to Cascade Summit~and that is after 5.5 years of seeing her previous vet whom I really liked! Thank you to EVERYONE! We are so grateful for your compassion and the excellent care you provided for our girl, Nike.

Jaylin Hefty

Amazing and kind

Rated 5.0 out of 5
April 28, 2021

Dr Martindale has cared for my pets for years. She is kind, knowledgeable ,understanding your needs and thinks outside the box. My pets are all a challenge and she listens and knows how they are my babies.

You will be so lucky to call her your vet from baby to the last days of life.

This vet clinic is so lucky to have her as an addition to their family

Sue Bosch

Amazing care

Rated 5.0 out of 5
January 27, 2021

Dr Ortner is beyond amazing. Not only in her detail to care for each animal that comes in her door, but her love for the animals and making sure that everyone is seen, even if there are no appointments available. Recently she squeezed my sick kitty in, Sammy; and I am forever grateful for Dr. Ortner and her team’s deep compassion and care for our boy. He was in and out quickly, with a plan in place for his recovery. Sammy is doing 100x better, not even 24 hours after being seen… I’m thankful for all the sweet hands that cared for Sammy and for the follow up calls to go over his charts and lab results, even a call checking in on how he was doing. I know his life matters to this amazing team, as much as he he matters to me. Thank you!

Mindy Crumpacker

Genuine, friendly experts

Rated 5.0 out of 5
January 25, 2021

New client with a COVID rescue kitty in need of neutering. Even in this time of craziness they were able to see us same day and schedule pretty quickly. Then reached out when there was a cancellation to move us up even faster!

Staff is fantastic and tech friendly making things even easier! Badger is a fan of his new vet office and so are we!

S Yager